C o u r s e  D e s c r i p t i o n s  a n d  C o s t

CAEAL Training Services currently offers courses aimed specifically at meeting member needs.

For Regulators, Researchers/Monitors, laboratory Customers, and Users of laboratory data:
(For attendees of the 13th National Drinking Water Conference, click here for reduced cost)

1. The Value of Accreditation
2. Explaining Measurement Uncertainty to the Clients of Laboratories

Seminars

1. CAEAL Accreditation Seminar

1. Understanding ISO/IEC 17025
2. Laboratory Leadership
3. Investigating Non-conformances through Root Cause Analysis
4. Quality Manual Template for ISO/IEC 17025
5. Ashbrooke Designing a QMS to ISO/IEC 17025
6. Care and Feeding of a Laboratory Quality System

1. Ashbrooke Lead Auditor Course (with ISO/IEC 17025)
2. CAEAL Internal Auditor Course (for ISO/IEC 17025)

1. Proficiency Testing and the Analytical Laboratory (New-2008)
2. Method Development and Validation (New-2008)
3. Measurement Uncertainty (Analytical Chemistry)
4. Measurement Uncertainty (Microbiology)
5. Laboratory Internal Calibration

For Regulators, Researchers/Monitors, laboratory Customers, and Users of laboratory data:

The Value of Accreditation – (One-half of One training day) Download the complete course description
(For attendees of the 13th National Drinking Water Conference, click here for reduced cost)

1. Learn why accredited laboratories perform better than those not accredited.
2. Understanding how to select laboratories that demonstrate competence for specific tests.
3. Learn what accredited labs must provide to their customers and regulatory agencies.
4. Learn how customers, regulators and stakeholders ensure that accreditation meets their needs.

Explaining Measurement Uncertainty to the Clients of Laboratories -(One-half of One training day) Download the complete course description
(For attendees of the 13th National Drinking Water Conference, click here for reduced cost)

1. Certainty about the science
2. Understanding of the uses of uncertainty
3. Some examples

Seminars

CAEAL Accreditation Seminar (One-half or One full training day)Download the complete course description

1. Learn what laboratory accreditation really is, and what it is not!!
2. Understand the principles behind the standard for laboratories (full day only)
3. Learn which tools are needed to face accreditation with confidence.
4. Learn about the people and the organisations responsible for accreditation.
5. Hear about the processes and costs from a laboratory already accredited
6. Understand why the Canadian laboratory accreditation model is respected at home and abroad.
7. Learn how Canadian laboratories share the management of accreditation in Canada.
8. Step-by-step examination of the requirements of ISO/IEC 17025 (full day only)

Non-technical

Understanding ISO/IEC 17025:2005 (Two full training days) Download the complete course description

1. Principles behind the standard.
2. Examination of basic management system requirements.
3. Interpretations used by accrediting bodies for specific requirements.
4. Development of continual improvement tools
5. How to measure a laboratory quality management system
6. Examination of uncertainty and traceability requirements

Laboratory Leadership (One full training day) Download the complete course description

1. Two case studies on how leadership can affect organisational success.
2. Examination of basic leadership requirements.
3. Determining necessary leader paradigms.
4. Mechanisms specific to a laboratory environment.
5. Creating the environment that leads to success.
6. Four workshops.

Read the Lab Manager Magazine Articles on this topic:

• The original article:  Ned’s Rules of Engagement, see page 27 of http://labmanager.texterity.com/labmanager/20060809/
• The follow-on editorial:  Upfront:  Leading versus Managing, see page 10 of http://labmanager.texterity.com/labmanager/200711/

Investigation of Non-conformances through Root Cause Analysis (One full training day) Download the complete course description

1. Determine overriding criteria.
2. Avoid the blame game and make better use of the lab QMS.
3. Examine interpretations used by accrediting bodies worldwide.
4. Implement more effective continual improvement tools.
5. Use the QMS to better support the work of lab staff.
6. Prevent recurrences of non-conformances.

1. A strategic planning approach used to develop a laboratory Quality Manual
2. A Quality Manual that serves laboratory needs to demonstrate conformance to ISO/IEC 17025
3. Key Result Areas derived from the Principles and Requirements of ISO/IEC 17025
4. What information goes where.
5. Participants should already have purchased a copy of the CAEAL Quality Manual Template (See Publications Page - http://www.caeal.ca/t_caealpubs.html)

1. A step-by-step guidance course for building a QMS system within an organization – aimed at laboratories wishing to design and maintain a system that conforms to ISO/IEC 17025.
2. More fundamental and comprehensive approach than the QMS Template approach described above.
3. Over 50% of course timing includes 5 interactive workshops that assist in the participant’s knowledge and application of Quality Management System design, development and implementation.

1. Understand the overall basis of your own laboratory quality system, “competence” and recognition of this competence.
2. Learn to manage the laboratory quality system with less effort and more impact.
3. Gain insight into the conduct of internal audits and management reviews. (Should not be confused with a formal Internal Auditor course.)
4. Develop understanding of how technical requirements can influence the maintenance of a laboratory quality system.

Auditor Training 

Ashbrooke Lead Auditor Course with ISO/IEC 17025 (Five full training days)Download the complete course description

1. Over 75% of course time is dedicated to group activities in planning and conducting QMS audits.
2. Based on ISO 19011 (Auditor requirements, qualifications and programs)
3. "Intensive and demanding training"
4. Successful candidates meet training qualifications for certification as "Auditor" or "Lead Auditor" under IRCA and IATCA or NQI auditor certification programs.
5. 12 Workshops and 4 Questionnaires.

1. Standard approaches used in developing and implementing laboratory internal audit programs
2. Based on ISO 19011 (Auditor requirements, qualifications and programs)
3. Specifically designed for laboratories with quality systems conformant to ISO/IEC 17025:2005
4. Guidance from APLAC and ILAC on Internal Audit Requirements

Four workshops and three questionnaires.

Technical

1. Understand the real benefits and costs of PT
2. Understand PT processes
3. How to select a PT provider that meets your needs
4. What the PT report is really telling you
5. Using your PT results to improve data quality
6. Improve efficiency and effectiveness of testing processes

Method Development and Method Validation (One full training day) (New-2008)
Download the complete course description

1. Select appropriate methods
2. Implement and confirm operation of standard methods
3. How to develop in-house methods
4. Validate methods using both approaches
5. Manage the development and validation processes involved

Measurement Uncertainty - Chemistry (One full training day)Download the complete course description

1. Understanding the requirement
2. Simple approaches to developing uncertainty statements
3. Some examples

1. Understanding the requirement
2. Simple approaches to developing uncertainty statements
3. Some examples
4. Training can be tailored for organic/inorganic chemistry or toxicology or microbiology

1. Theory and principles of calibration regarding the parameter under discussion (Mass or Volume or Temperature)
2. Uncertainty contributions during the calibration process
3. Calibration procedures for the types of instrument under discussion
4. Calculation of the uncertainty propagated through the calibration
5. Determination of the uncertainty contribution of the calibrated device within laboratory testing work.
6. Real examples to work through and develop solutions to common calibration situations
7. A listing of supporting information available from public agencies that support the science of measurement for that parameter.

• CAEAL Training Services recovers all costs by charging for delivered training.
• Courses are delivered at reduced rates as a CAEAL member benefit.
• Only CAEAL Training Service Partners deliver the Technical Training sessions

Classroom and Online Training Fee Schedule - please see page 37 (.pdf)

*GST/HST are not included in these prices.*CAEAL Training Services will deliver training at member sites only when the training is open to all members or the public, in order to prevent conflicts of interest with the delivery of other CAEAL services provided to members. If a particular training session is for selected members only, then the training will occur off of the member site. Click here for more details.

1. Coffee prior to the start of each training day
2. Morning and afternoon refreshment breaks
3. Soup and sandwich lunch for all participants (during full-day training only).

• Courses that do not have the minimum number of participants registered at least one month prior to the planned deilvery date will be merged with the next available course in their region.
• Registered participants may cancel, in writing, no later than two weeks prior to the commencement of training in order to receive a full refund.